Immigrant Resources

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University YMCA Services

See also the excellent Google Doc from YMCA

La Línea Immigrant Helpline

Trying to connect to local resources or language assistance? Call us at 217-417-5897 or email Jes at for assistance.

La Línea info flyers: English Spanish French Chinese Arabic

Immigration Legal Services & Assistance

Need immigration legal assistance? Call us at 217-417-5897 or email Zoë at to request a consultation.

ILSA info flyers: English Spanish French Chinese Arabic

Coronavirus Information

Covid-19 Resources

See COVID Information

Multilingual Resources

See Multilingual Resources

For Kids

  • Talking to Kids about COVID-19: Make time to talk to your children about the coronavirus. This affects them too. Be sure children know they can come to you when they have questions. Translations pending.
  • The Truth About Rona: A short story for little ones about the Coronavirus. Translations pending. Source: CUPHD

Public Benefits

See Public Benefits

Housing Assistance

See Housing

Airport Screenings

Q: Are airports in Illinois screening new arrivals from other countries?

A: In select major airports across the U.S., the CDC has implemented screening procedures for passengers arriving from international destinations. According to the CDC, individuals should self-isolate for 14 days once they arrive home. If they begin to show symptoms, they should call their healthcare provider and inquire about their candidacy for testing. In an emergency situation, patients should call ahead to emergency rooms so that they can prepare for the patient’s arrival. Source: Office of State Senator Scott Bennett

Unemployment Benefits

See Unemployment

Small Business Relief

See Small Business

Busey Bank Financial Relief Program

Busey’s Financial Relief Program is designed to help customers alleviate some of the hardships they may face as a result of the pandemic itself or the resulting economic impacts. The program covers (1) Consumers and Retail Customers, (2) Personal Loan and Mortgage Customers, (3) Commercial Clients and Small Businesses, and (4) Online and Mobile Banking Transfers. For more information, visit here.Source: Busey Bank Customer Experience Newsletter

Other Essentials


See Food

Utilities and Internet

See Utilities and Internet



If you have not already filed your taxes, now is a good time to do so. You may be eligible for a tax refund. Simple tax returns can be filed for free at The federal income tax filing due date is automatically extended from April 15, 2020, to July 15, 2020.

Sources: United Way of Champaign County, IRS


See Transportation

Immigration Information


For up to date information, visit the USCIS website at:

What’s going on with my immigration appointment? USCIS has suspended all in-person services until at least April 7, 2020, including field office interviews, asylum office interviews, and biometrics appointments.

  • Individuals scheduled for interviews before April 7, 2020 do not need to attend their interviews and will received a rescheduled date

Can I still submit an immigration application? Filings can still be submitted to USCIS via mail, but USCIS may not be able to adjudicate all applications due to the suspension of in-person services*

Individuals who have filing deadlines, including to file for asylum or to file for a U visa, should still file their applications by the deadline

What if I have a pending immigration application such as Citizenship, DACA, or others?

USCIS staff will continue to perform duties that do not involve contact with the public. However, if you were scheduled to appear for an appointment at an ASC or field office, your appointment will be rescheduled by the service.


Need immigration legal assistance? Call the New American Welcome Center at 217-417-5897 or email Zoë at to request a consultation.

COVID-19 & Public Charge

What if I need medical treatment if I am experiencing possible COVID-19 signs or symptoms? The final public charge rule will and will not affect immigrants who are experiencing possible COVID-19 signs or symptoms and who need to seek medical treatment.

  • USCIS announced Friday, March 13, 2020, that: “USCIS will neither consider testing, treatment, nor preventative care (including vaccines, if a vaccine becomes available) related to COVID-19 as part of a public charge inadmissibility determination... even if such treatment is provided or paid for by one or more public benefits, as defined in the rule (e.g. federally funded Medicaid).”

How can I protect my health? What are my rights? Doctors and nurses care about your health, not your immigration status. Patients can seek care with confidence that their personal information is private. Immigration agencies also have a policy of avoiding enforcement actions in health care facilities like hospitals, health clinics, urgent care and doctors’ offices. For more resources and information, please read: Know Your Rights; Protect Your Health (Protecting Immigrant Families)

Do I qualify for Emergency Medicaid? If an individual has COVID-19 signs or symptoms, they should take the necessary steps to be tested and treated. This may include seeking care in an Emergency Department. Immigrants who seek care at an ER may be eligible for Emergency Medicaid and the hospital may ask the immigrant to apply for it. The public charge test does not consider the use or receipt of emergency Medicaid. That means that use or receipt of emergency Medicaid is not a negative factor in the public charge test.

Emergency Medicaid Eligibility Criteria: Noncitizen who does not meet the federal qualifying Medicaid criteria:

  • Age 19 and older who meet all other factors of eligibility
  • Low-income uninsured immigrants who are ineligible for full Medicaid are the ones most likely to be eligible for emergency Medicaid and thus have their qualifying medical services paid for by the government.

However, not every immigration status qualifies for Emergency Medicaid. Persons who are living in the U.S. temporarily are not eligible for emergency Medicaid because they do not meet the residency.

Those low-income uninsured immigrants who do not qualify for emergency Medicaid (for example, their income is too high) may still qualify for hospital charity care programs. Receipt of charity care is not a negative factor in the public charge test.

Source: ICIRR

Need assistance understanding Public Charge? Call the New American Welcome Center at 217-417-5897 or email Zoë at to request a consultation.

2020 Census

The 2020 Census is here! There are three ways to respond to the 2020 Census from the comfort of your own home: online, by phone, or by returning the paper questionnaire. The online form is available in English plus 12 additional languages: Spanish, French, Chinese, Vietnamese, Korean, Russian, Arabic, Tagalog, Polish, Haitian Creole, Portuguese, and Japanese.

Immigrant communities are one of several historically undercounted groups in the Census.

  • 46% of Champaign County's foreign-born population has entered the U.S. since 2010. This means that nearly every 1 in 2 immigrants in our community will be completing the census for the first time!
  • 13.8% of Champaign County households either have no home internet subscription or dial-up only.

With $1,400 per person per year in federal funding at stake and the fight to retain our current congressional representation at hand, we need everyone on board to capture an accurate snapshot of our community.

Please take 5-10 minutes (so easy and fast!) to complete your census and invite others to do so as well. Together we can create a true picture of our community!

Frequently Asked Questions